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OFF-MARKET SOLUTIONS

Frequently Asked Questions

Off-Market Solutions is a luxury apparel brand specializing in refined genuine leather and premium faux leather clothing. Our collections are defined by timeless silhouettes, precision craftsmanship, and understated elegance—designed for those who value quality that endures.

Genuine leather is crafted from natural hide, valued for its durability and organic texture. Faux leather is a high-quality synthetic alternative that offers a sleek aesthetic with a lighter feel. Both meet our strict quality standards.

We offer domestic shipping within the United States as well as international shipping worldwide. Shipping availability and rates are calculated at checkout based on destination.

Delivery times vary depending on location:

  • United States orders: Typically 15–35 business days.
  • International orders: Varies by country and carrier.

Once shipped, tracking information will be shared via email and WhatsApp.

Yes. Our apparel follows standard U.S. sizing. For the best fit, we recommend reviewing the size guide available on each product page prior to ordering.

  • Avoid prolonged exposure to moisture and direct sunlight.
  • Store in a cool, dry environment.
  • Clean gently with a soft cloth.

Returns and exchanges are accepted in accordance with our policy. Please contact us within the stated time period for assistance with your order.

We accept multiple secure payment options, including bank transfer, digital wallets, and other approved methods shown at checkout.

Yes. We take privacy and data security seriously. All customer information is handled securely and is never shared with third parties without consent.

You can contact us via email, WhatsApp, or through the contact form on our website. We aim to respond to all inquiries as quickly as possible.

CONTACT US FOR ANY QUESTIONS